Lost money to a scam? Get a clear plan for what to do next.
We review what happened, trace where the money went, and prepare strong documentation for your bank, exchange, or the authorities — starting with a free consultation.
A free consultation, then investigations you commission
No percentage-of-recovery fees, no open-ended retainers. The consultation is free; any investigation, tracing, or report is a defined, paid professional service scoped and quoted in writing first.
Free Consultation
Start here
A confidential conversation to understand what happened, review your situation, and explain whether and how our paid services could help.
Free
No obligation
Structured review of your case
Honest view of your realistic options
Clear explanation of any paid next steps
No obligation to proceed
A consultation is a discussion, not an investigation, and does not predict any outcome.
Your first consultation is free. Prices shown are for defined, one-off professional services and are always confirmed in writing before any work begins.
How it works
A clear process, with no surprises
Each step has a defined purpose and deliverable. You approve every paid scope in writing before it begins.
01
Book your free consultation
Complete the consultation form with what happened, how you paid, and roughly how much was lost.
Your action: 10 minutes to describe the incident honestly.
02
Free case review
An analyst reviews whether the case type, timeline, and jurisdiction are ones where our work can add real value — at no cost and with no obligation.
Your action: none — we contact you within two business days.
03
Agree scope, then collect evidence
If you commission an investigation, we agree the scope and fee in writing, then request specific documents through a verified channel and organise them into a case file.
Your action: approve the quote, then share the records you hold.
04
Transaction and document analysis
We reconstruct the payment flows — including on-chain paths where crypto is involved — and test the timeline against the evidence.
Your action: answer clarifying questions as they arise.
05
Written findings and next-step plan
You receive a clear written summary of findings, applicable dispute or complaint channels, and recommended next steps.
Your action: decide which recommendations you want to pursue.
06
Optional implementation support
Where useful, we help prepare submissions to banks, payment providers, or authorities, and coordinate with independent professionals.
Your action: approve each scope in writing before it begins.
Every outcome depends on the facts of the case and on decisions made by banks, payment providers, authorities, and other independent third parties. No step in this process guarantees recovery.
If anyone contacts you out of the blue claiming to have found your money, asks for an upfront fee to release it, or requests any of the details above, stop and report it to your bank and local authorities.
We never guarantee recovery. Any service that promises to get your money back is a warning sign — wherever you find it.
We never ask for your passwords, wallet seed phrases, private keys, one-time codes, or remote access to your device.
We never request payment in cryptocurrency or gift cards.
No percentage-of-recovery fees. You approve a written quote before any paid work begins.
Your first consultation is free, and you are never pressured to continue.
We tell you honestly when we cannot help — and point you to the right channel instead.
Questions, answered honestly
Frequently asked questions
Straight answers — including to the questions where the honest answer is 'no one can promise that'.
Tell us what happened. We will review the information and explain whether our services are relevant — and, if you choose to proceed, exactly what any investigation would involve and cost.
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