Contact
Talk to a human, not a chatbot
Questions about our services, an existing case reference, or press and partnership enquiries — send a message and we will respond as soon as we can.
Contact details
- support@charge-back.com
- +44 7822 017135
- Monday – Friday, 9:30 am – 5:30 pm
Active fraud case?
Use the case-assessment form instead of this page — it captures the details an analyst needs and generates a tracked reference number.
Never include passwords, seed phrases, one-time codes, or full card numbers in any message to anyone — including us.